Most bookings can be scheduled within 24–72 hours, depending on availability in your area. We’ll confirm this with you after reviewing your request.

You can reschedule or cancel anytime with at least 24 hours’ notice — no penalties. Cancellation after dispatch will be charged the daily cleaning rate.

All payments must be completed during the booking confirmation. This helps us maintain a smooth, secure experience for both our clients and our team.

Yes, absolutely. You’ll select your preferred day and time during booking, and we’ll do our best to match it based on team availability.

Not necessarily. We rotate our teams to maintain quality, consistency, and reliability. All housekeepers follow the same training, standards, and checklist. But if you prefer a specific team, we are happy to accommodate you.